International delivery information:
Underground fossils offers excellent and secure international delivery services. We have delivered all across the globe from Mexico to Europe to Japan we can deliver to most countries world wide.
We continue to ship worldwide as usual including to European countries outside of the EU.
EU customers: Due to new PPWR requirements, shipping to EU member states is temporarily suspended while we update our compliance arrangements.
How we deliver:
Customer service and item security is our top priority:
Underground fossils is a genuine, full time bricks and mortar business and we value all of our customer orders.
When an order is placed with Underground fossils, a team member will be in contact to provide you with a tracking number (all orders are tracked) and be on hand to assist every step of the way.
You will always be able to contact a real staff member (no bots used here).
​Your item will be professionally boxed using double walled boxes (usually a box within a box) air bag systems, foam and more to ensure your precious item has the best chance of arriving un-damaged.
We insure all of our parcels so you can rest assured your order is fully covered should the worst happen.
Packing photos are provided during the packing process. Every international order includes professionally completed customs paper works with accurate descriptions and values to help minimise delays.
We take deliveries seriously and value your order every step of the way.
Making delivery as economical as possible:
We provide a very competitive delivery service without sacrificing quality.
Our economy service typically uses Parcel force international global priority service, this is a tracked service. This is a flat fee of £25 (including high quality packaging) or is free on orders over £150.
We also offer a DHL express tracked service which is usually very fast for a flat fee of £60 or free on orders over £300.
Please note: We do not cover any customs fees or import fees. These will need to be paid by the customer, these all vary depending on the country.
Please check before ordering.
Please read our full shipping policy by clicking the button below:
List of countries we ship to:
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Argentina
Australia
Bahamas
Barbados
Bermuda
Brazil
Canada
Cayman Islands
Chile
China
Colombia
Costa Rica
Dominica
Dominican republic
Ecuador
Egypt
Gibraltar
Greenland
Guernsey
Hog Kong
Iceland
India
Indonesia
Isle of Man
Jamaica
Japan
Jersey
Laos
Liechtenstein
Madagascar
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Malaysia
Mauritius
Mexico
Morocco
New Zealand
Norway
Panama
Peru
Philippines
Puerto Rico
Saint Lucia
Saint Martin
Seychelles
Singapore
Sint Maarten
South Africa
South Korea
Switzerland
Taiwan
Thailand
Turkey
Turks and Caicos islands
United States of America
Uruguay
Vietnam
If your country is not on the list please contact the store and we may be able to arrange delivery.
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